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Our support team is ready to help with any questions about PillBot.

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Create a support ticket and our team will respond within 24 hours on business days.

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Browse frequently asked questions covering medications, scanning, interactions, and more.

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For quick help, you can also use the in-app support option under Settings then Support.

Available in PillBot v1.0+

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Questions about your health data, encryption, or data deletion? We take privacy seriously.

Response Times

24h

General inquiries

4h

Urgent / safety issues

48h

Feature requests

Support hours: Monday - Friday, 9:00 AM - 6:00 PM CET. Responses may be slower on weekends and public holidays.

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